Terms of Service

Effective Date: June 23, 2026

Welcome to Kibanga. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing products from Kibanga, including shirts, sets, dresses, and accessories, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our services.

1. General Conditions

Kibanga provides an online shopping platform where customers can browse, purchase, and receive fashion products.

We reserve the right to refuse service to anyone for any lawful reason and at any time. We may modify, suspend, or discontinue any part of our website, products, or services without prior notice.

By using our website, you agree not to use our products or services for any illegal or unauthorized purpose and agree to comply with all applicable laws and regulations.

2. Eligibility

By placing an order with Kibanga, you confirm that:

  • You are at least the age of majority in your place of residence, or you have permission from a parent or legal guardian.
  • The information you provide during registration or checkout is accurate, complete, and current.
  • You are authorized to use the selected payment method.

We reserve the right to cancel orders if we believe the information provided is inaccurate, fraudulent, or violates these Terms.

3. Products and Availability

Kibanga offers various fashion products, including shirts, sets, dresses, and accessories.

We make every effort to display product descriptions, images, colors, sizes, and details as accurately as possible. However, actual product appearance may vary depending on device displays, lighting, and other factors.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product details and pricing without prior notice.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency shown at checkout.

We accept secure payment methods available at the time of purchase, including:

  • PayPal
  • Venmo

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Kibanga reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, unauthorized transactions, or other legitimate reasons.

If a payment has already been completed for a canceled order, any applicable refund will be processed to the original payment method.

5. Order Acceptance and Cancellation

After you place an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

Kibanga reserves the right to accept, decline, or cancel any order for reasons including but not limited to:

  • Product unavailability.
  • Payment issues.
  • Incorrect pricing or product information.
  • Suspicious or fraudulent activity.
  • Violation of these Terms.

If an order is canceled after payment has been received, a refund will be issued according to our applicable refund procedures.

6. Shipping and Delivery

Shipping times and delivery estimates are provided for customer convenience and may vary due to circumstances beyond our control.

Kibanga works with trusted shipping carriers, including USPS, UPS, and FedEx, to deliver orders.

Customers are responsible for providing accurate shipping information. Kibanga is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided during checkout.

Additional details regarding processing times, shipping fees, and delivery information are available in our Shipping Policy.

7. Returns, Exchanges, and Refunds

Customers may request returns in accordance with our Return & Refund Policy.

Return eligibility, return periods, refund timelines, and related conditions are explained in the applicable policy available on our website.

Kibanga reserves the right to deny return requests that do not comply with our return requirements.

8. Intellectual Property

All content available on the Kibanga website, including but not limited to:

  • Logos.
  • Brand elements.
  • Product images.
  • Photographs.
  • Graphics.
  • Text.
  • Website design.
  • Digital content.

is owned by or licensed to Kibanga and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, publish, or exploit any content from our website without prior written permission.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable law or regulation.
  • Submit false or misleading information.
  • Attempt to interfere with the website’s operation or security.
  • Introduce harmful software, viruses, or malicious code.
  • Use automated tools to collect data from our website without authorization.
  • Infringe upon the rights of Kibanga or any third party.

Violation of these rules may result in restricted access, account termination, order cancellation, or legal action where appropriate.

10. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, or services that are not controlled by Kibanga.

We are not responsible for the content, policies, practices, availability, or actions of any third-party websites or services. Customers should review the terms and policies of any external services they use.

11. Disclaimer of Warranties

Our products, website, and services are provided on an “as available” and “as is” basis to the extent permitted by applicable law.

Kibanga does not guarantee that:

  • The website will operate without interruption or errors.
  • All information on the website will always be complete or current.
  • Services will be free from technical issues or security vulnerabilities.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

12. Limitation of Liability

To the maximum extent permitted by law, Kibanga shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim related to a purchase will not exceed the amount paid for the affected product, except where otherwise required by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Kibanga, its owners, employees, partners, and affiliates from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms or misuse of our services.

14. Changes to These Terms

Kibanga reserves the right to update or modify these Terms of Service at any time.

Any changes become effective once published on our website. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be interpreted and governed according to applicable laws and regulations of the jurisdiction where the dispute is properly handled, without affecting any mandatory consumer rights provided by law.

16. Contact Information

If you have questions regarding these Terms of Service, please contact us:

Kibanga Customer Support

We are committed to providing a secure, transparent, and reliable shopping experience for all Kibanga customers.