Intellectual Property Claim

Effective Date: June 23, 2026

Kibanga respects the intellectual property rights of others and expects users, customers, and third parties to do the same. This policy outlines how intellectual property (IP) infringement claims can be submitted and how Kibanga handles such reports.

1. Scope of Intellectual Property Protection

All content available on the Kibanga website is protected under applicable intellectual property laws, including but not limited to:

  • Product images and photographs.
  • Website design and layout.
  • Text, descriptions, and written content.
  • Logos, branding elements, and trademarks.
  • Digital assets and marketing materials.

Unauthorized use, reproduction, or distribution of any Kibanga content without written permission is strictly prohibited.

2. Reporting Intellectual Property Infringement

If you believe that your intellectual property rights have been infringed upon through the Kibanga website or services, you may submit a formal claim to our designated contact.

To ensure timely processing, your claim should include the following information:

  • Your full name and contact information (email address required).
  • A description of the intellectual property that you believe has been infringed.
  • The exact URL or location of the allegedly infringing material on our website.
  • Proof of ownership or authorization to act on behalf of the intellectual property owner.
  • A statement confirming that the information provided is accurate and submitted in good faith.

Incomplete or unclear submissions may delay the review process.

3. Where to Submit a Claim

All intellectual property claims should be submitted to:

Kibanga Intellectual Property Department
Email: support@kibanga.com

Please include “Intellectual Property Claim” in the subject line of your email to ensure proper routing and prompt attention.

4. Review and Response Process

Upon receiving a valid intellectual property claim, Kibanga will:

  • Review the submitted complaint and supporting documentation.
  • Investigate the allegedly infringing content.
  • Take appropriate action if infringement is confirmed.

Actions may include, but are not limited to:

  • Removal or restriction of access to infringing content.
  • Suspension or termination of access to offending materials.
  • Contacting the party responsible for the content for clarification.

Kibanga aims to address valid claims in a reasonable timeframe; however, processing times may vary depending on the complexity of the case.

5. Good Faith Requirement

All intellectual property claims must be submitted in good faith.

Submitting false, misleading, or fraudulent claims may result in legal consequences or restriction of future communication with Kibanga.

6. Counter Notification

If content is removed or restricted due to an intellectual property claim and you believe this action was taken in error, you may submit a counter-notification including:

  • Your contact information.
  • Identification of the removed content.
  • A statement explaining why you believe the content does not infringe intellectual property rights.
  • A statement confirming that your submission is accurate and made in good faith.

Kibanga will review counter-notifications and determine appropriate action based on applicable laws and evidence provided.

7. Repeat Infringement

Kibanga reserves the right to restrict or terminate access to individuals or entities found to repeatedly violate intellectual property rights.

8. Policy Updates

Kibanga may update this Intellectual Property Claim Policy at any time. Changes will be effective once posted on this page. Continued use of our website after updates constitutes acceptance of the revised policy.

9. Contact Information

For all intellectual property-related concerns, please contact:

Kibanga Customer Support

We are committed to protecting intellectual property rights and maintaining a fair and lawful environment for all users and creators.